Dear Members,

Thank you for your continued participation.

We would like to apologize for a technical error on the inquiry form earlier this week.

Issue:  Unable to submit an inquiry 
Issue date:  10:30 AM August 3rd to 11:15 AM August 4th

The issue has now been resolved.
We sincerely apologize for this inconvenience and ensure that it does not happen again.

Thank you for your kind understanding.

Rakuten Insight Online Surveys Support Team