[Important] To members who wish to exchange EPoints for Sodexo vouchers


As we announced here, Sodexo vouchers are currently unavailable due to the impact of COVID-19.

We recommend exchanging your points for PayPal until the situation calms down, as we cannot guarantee the delivery of Sodexo vouchers.


PayPal rewards are unaffected by the ongoing COVID-19 issue and are generally fulfilled within 3 business days of your exchange.


Please refer to this link about PayPal rewards.



*Minimum for exchange is 1,000 EPoints

*PayPal rewards will be sent to the e-mail address you use to log into Rakuten Insight Surveys. Please ensure that your PayPal account uses the same e-mail address.


If you have any questions, please feel free to contact us here.



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Rakuten Insight Surveys Member Support.