【Important Notice】


Dear Members,


Thank you for your continued support and cooperation.

We are extremely sorry to inform you that we are currently facing the below technical error:



PayPal exchanges made during January 2019 cannot be transferred to members’ accounts


Affected Members:

Members who requested a PayPal exchange during or after January 2019.


We are currently investigating this matter to solve it as quickly as possible. We will keep you updated.


Again, we deeply apologize for any inconvenience this may have caused.


Thank you.


Rakuten Insight Surveys Member Support