[Very Important Notice] We are having a technical problem for Yahoo! email address users

24/07/2018

Dear Members

Thank you for your support and cooperation.

We are extremely sorry to inform you that we are currently facing below email-related technical error.

Issue ] Rakuten AIP cannot send emails  to members who are registered with yahoo! email address (e.g. @yahoo.com, @yahoo.co.ph)
Issue period] From 23rd July, Monday

We are currently looking into this matter to solve ASAP.

Again we are very sorry for the inconvenience, but if you are using Yahoo! email address, 
please kindly check surveys on your member page until the error is solved. 

Please be informed that we can receive your inquiries, however our response would not reach you until this error is solved. We will make sure to reply your inquiries once this is fixed.

We will keep you updated on this matter. We apologize for the inconvenience caused.

AIP ONLINE SURVEYS member support